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My work: taking and finishing tasks

How the task queue sorts your company's open work, how to take a task, hand it back, mark it done or dismiss it with a reason, and where your audit and review assignments are.

Updated

My work is where you see what is waiting for you: tasks in your company's queue, and the audit, training, check and review assignments that name you.

Who can do this

Anyone who can edit records, which is an owner, editor or contributor, can take, hand back, finish and dismiss tasks. A viewer can read the queue.

Find it

Open My work in the sidebar, under Workspace. The figures at the top count the Open tasks, your Assigned tasks, the Unassigned tasks available to take, and the Cleared tasks.

There are two tabs: Tasks and Assignments & reviews.

The task queue

Under Task queue, choose a view:

  • All open: every open task.
  • Mine: open tasks you own.
  • Unassigned: open tasks nobody owns yet.
  • Carried by others: open tasks someone else has taken.
  • Cleared: tasks completed or dismissed.

Tasks are grouped by when they are due: Overdue, Today, This week and Later.

Take a task

Press Take this on an unassigned task to own it. If someone else has it, press Take over. To give a task back to the queue, press Hand back.

A task from a programme questionnaire is owned through the programme. Press Change or unassign in programme work to change who has it there.

Finish a task

When a task is yours and the work is done, press Mark done. It moves to Cleared.

Dismiss a task

If a task should not have been raised, press Dismiss, answer Why should this task not have been raised?, and press Dismiss task. The reason is kept on the audit trail and shown on the cleared task. Press Keep task to change your mind.

Assignments & reviews

The Assignments & reviews tab gathers work assigned to you elsewhere in Asiri: internal audit work, training, follow-up on checks, vendor reviews, account access reviews, and work Eri has brought back for you. Each opens the place where you do it.

Common questions

"Why is the queue empty?" Nothing is waiting. Press Refresh work to read it again.

"Can I dismiss a task without saying why?" No. A dismissal always needs a reason.

Can’t find what you need? Contact us.