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Contact support with the right context

Send the details support needs to resolve a ticket quickly.

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Trust Center and audit3 min readUpdated May 2026Help > Contact support
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Any user
ASIRI in-app Help and onboarding page
Use the in-app Help and onboarding page when you need support context, setup guidance, or the next best workflow.

What to include

  1. 1Tenant name.
  2. 2Module or page where the issue happened.
  3. 3Record ID, invite email, or event ID if available.
  4. 4What you expected to happen.
  5. 5What happened instead.

Where to send it

Customers can use in-app chat or email support@asiri.ng. For security-sensitive reports, use security@asiri.ng.

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