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Lagos-based support that actually understands NDPA — because half of us used to do this work for a living.
Help articles.
Accept an invitation and create your account
Use an approved invitation to verify your email, set your password, and join the tenant.
ReadVerify your email and sign in
Confirm your email address, then sign in to the web app with your approved account.
ReadReset your password
Recover access when you forget your password or need to rotate it.
ReadSwitch between tenants
Move between organizations without signing out when your account belongs to multiple tenants.
ReadComplete tenant onboarding
Set the basic tenant profile, DCPMI level, sector, and first compliance priorities.
ReadUpdate company profile and registration details
Keep tenant identity, sector, registration, and support details accurate.
ReadUpload your avatar and company logo
Add a personal avatar and tenant logo so menus, emails, and tenant switching are recognizable.
ReadSet brand colors for the tenant
Apply tenant colors to previews, invitations, and branded surfaces.
ReadInvite a team member
Send an approved invitation to add another user to your tenant.
ReadResend, cancel, or expire an invitation
Manage pending invitations without creating duplicate users.
ReadChoose roles and permissions
Pick the right role for admins, operators, auditors, and reviewers.
ReadRemove a member from a tenant
Offboard a user while preserving their historical audit events.
ReadConfigure DSR intake
Prepare the Data Subject Rights workflow before requests arrive.
ReadCreate and publish a consent banner
Configure purposes, banner copy, and consent records for a website or app.
ReadBuild your RoPA
Create a processing register that can stand up to internal and regulatory review.
ReadRun a DPIA
Assess high-risk processing before launch and capture approval evidence.
ReadManage breach response
Use the breach workflow to coordinate triage, notification decisions, and post-incident review.
ReadTrack lawful basis and cross-border transfers
Connect processing activities to legal bases and vendor transfer reviews.
ReadReview audit logs and evidence exports
Use audit trails to prove who changed what and when.
ReadUse the Trust Center to share approved documents
Publish approved resources and manage external access requests.
ReadManage files and uploads
Upload evidence, logos, and documents without losing tenant context.
ReadContact support with the right context
Send the details support needs to resolve a ticket quickly.
ReadWhat you get on each plan.
| Plan | First response | Channels | Hours |
|---|---|---|---|
| Starter | Next business day | Email only | Lagos hours |
| Growth | Within 4 hours | Email + in-app chat | Lagos hours |
| Enterprise | Within 1 hour (P1) | Email · chat · phone · Slack Connect | 24×7 for P1/P2 |
How we triage.
Platform down or data integrity at risk. Bridge in 15 min on Enterprise.
Major feature unavailable. Targeted fix or workaround within hours.
How-to, advice, edge cases. Answered the same business day.