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Lagos-based support that actually understands NDPA — because half of us used to do this work for a living.
Help articles.
Accept an invitation and create your account
Use an approved invitation to verify your email, set your password, and join the tenant.
ReadVerify your email and sign in
Confirm your email address, then sign in to the web app with your approved account.
ReadRecover access to your account
Use password sign-in, magic link, SSO, or support escalation when access is blocked.
ReadSwitch between tenants
Move between organizations without signing out when your account belongs to multiple tenants.
ReadComplete tenant onboarding
Set the basic tenant profile, DCPMI level, sector, and first compliance priorities.
ReadUpdate company profile and registration details
Keep tenant identity, sector, registration, and support details accurate.
ReadUpload your avatar and company logo
Add a personal avatar and tenant logo so menus, emails, and tenant switching are recognizable.
ReadSet brand colors for the tenant
Apply tenant colors to previews, invitations, and branded surfaces.
ReadInvite a team member
Send an approved invitation to add another user to your tenant.
ReadResend, cancel, or expire an invitation
Manage pending invitations without creating duplicate users.
ReadChoose roles and permissions
Pick the right role for admins, operators, auditors, and reviewers.
ReadRemove a member from a tenant
Offboard a user while preserving their historical audit events.
ReadConfigure DSR intake
Prepare the Data Subject Rights workflow before requests arrive.
ReadCreate and publish a consent banner
Configure purposes, banner copy, and consent records for a website or app.
ReadBuild your RoPA
Create a processing register that can stand up to internal and regulatory review.
ReadRun a DPIA
Assess high-risk processing before launch and capture approval evidence.
ReadManage breach response
Use the breach workflow to coordinate triage, notification decisions, and post-incident review.
ReadTrack lawful basis and cross-border transfers
Connect processing activities to legal bases and vendor transfer reviews.
ReadReview audit logs and evidence exports
Use audit trails to prove who changed what and when.
ReadConnect AWS for infrastructure evidence
Use the AWS connector to collect read-only evidence for cloud posture, IAM, S3, CloudTrail, and security monitoring controls.
ReadConnect Google Workspace for user and Drive evidence
Collect workspace evidence for users, groups, administrative posture, Drive sharing, and access review controls.
ReadConnect GitHub for repository evidence
Use a GitHub App or token fallback to collect repository inventory, branch protection, pull request, and organization access evidence.
ReadUnderstand evidence freshness and control coverage
Learn how ASIRI marks evidence as current, stale, expired, or missing and turns failed checks into remediation work.
ReadMonitor connector run health
Use connector health to find broken credentials, failed syncs, missed runs, retry states, and reconnect actions.
ReadPrepare an auditor workspace
Give auditors read-only access to controls, evidence, blockers, approvals, and exports without changing tenant operations.
ReadExport an audit-ready evidence pack
Generate an evidence pack with control trace, evidence inventory, raw payload hashes, blockers, approvals, and claim boundaries.
ReadUse the integrations marketplace
Find available connectors, understand permission requirements, and choose the right source for automated evidence collection.
ReadConnect Okta for identity evidence
Collect identity lifecycle, MFA, app assignment, group membership, and privileged access evidence from Okta.
ReadConnect Jira or Linear for workflow evidence
Use ticketing evidence to prove remediation, incident handling, change tracking, and compliance task completion.
ReadConnect RDS for database evidence
Collect database posture evidence for backup, encryption, retention, access, and recovery controls.
ReadUse the control coverage command center
Review every control by mapped connector, latest evidence, owner, blocker, and audit-readiness state.
ReadCreate remediation tasks from failed checks
Turn failed continuous-monitoring checks into assigned work with severity, SLA, guidance, and audit trail.
ReadApprove evidence and record owner sign-off
Use human review to approve high-risk evidence before it counts as audit-ready.
ReadInvite an auditor with read-only access
Grant scoped auditor access without exposing tenant administration, billing, settings, or edit actions.
ReadPublish sub-processors in the Trust Center
Keep customer-facing sub-processor disclosures accurate, reviewed, and connected to vendor records.
ReadManage tenant settings without technical fields
Use guided settings for company profile, branding, Trust Center, notifications, security, API keys, webhooks, and billing.
ReadUse the Trust Center to share approved documents
Publish approved resources and manage external access requests.
ReadManage files and uploads
Upload evidence, logos, and documents without losing tenant context.
ReadCreate an external API key
Create a least-privilege API key for systems that submit consent events, DSRs, vendors, incidents, Trust Center status reads, or evidence into ASIRI.
ReadInstall ASIRI website widgets
Add consent, Trust Center badge, and DSR launcher widgets to a customer-facing website using tenant-safe public loaders.
ReadSubmit evidence through the external API
Send audit evidence from internal systems into ASIRI with source metadata, payload hashes, redaction, freshness, review state, and control mappings.
ReadReview API-submitted evidence
Approve, reject, or map evidence submitted by API keys before it becomes part of your audit-facing posture.
ReadRead Trust Center status through the API
Use the Trust Center status endpoint to keep portals, badges, procurement pages, and customer workflows aligned with ASIRI publication state.
ReadContact support with the right context
Send the details support needs to resolve a ticket quickly.
ReadWhat you get on each plan.
| Plan | First response | Channels | Hours |
|---|---|---|---|
| Starter | Next business day | Email only | Lagos hours |
| Growth | Within 4 hours | Email + in-app chat | Lagos hours |
| Enterprise | Within 1 hour (P1) | Email · chat · phone · Slack Connect | 24×7 for P1/P2 |
How we triage.
Platform down or data integrity at risk. Bridge in 15 min on Enterprise.
Major feature unavailable. Targeted fix or workaround within hours.
How-to, advice, edge cases. Answered the same business day.